Terms of Service

By using this website or placing an order, you agree to provide accurate information and to use the website lawfully. Product availability, pricing, shipping estimates, returns, and refunds are governed by the information shown at checkout and in the applicable store policies.

Merchant and Store Operator

Store and merchant: The Fix Kicks

The Fix Kicks is responsible for operating this online store, customer orders, customer service, returns, and refunds.

Shipping and Returns Address

The Fix Kicks
2054 El Camino Real
Santa Clara, CA 95050
United States

Products and Orders

Product information, availability, pricing, and images are provided for the products offered through the store. An order is accepted only when confirmed by the store. We may correct an obvious error or address an item that becomes unavailable before fulfillment.

Shipping

Orders are processed within 1-3 calendar days. Delivery to the 50 United States is estimated at 1-5 calendar days after processing. Shipping is free for all orders shipped within the 50 United States, with no minimum order amount. USPS, UPS, FedEx, DHL, or another appropriate US delivery carrier may be used.

Returns and Refunds

Return requests may be submitted within 30 calendar days after confirmed delivery. Standard returns must be unused, in original condition, and in original packaging, subject to applicable legal or product-specific exceptions. The merchant pays return shipping for eligible returns. Approved refunds are processed within 10 days after the return is received and inspected.

Payment

Payment options are shown at checkout. Payment processing is handled through the payment provider made available at the time of purchase. This store does not offer automatic subscription or recurring billing services.

Contact

Email: [email protected]
Phone: +1 408-899-2788
Shipping and returns address: 2054 El Camino Real, Santa Clara, CA 95050, United States